Shipping policy

We offer fast, reliable delivery to all UK mainland addresses. Orders placed before 2pm on business days are typically dispatched the same day.

Standard Delivery: Delivered by Royal Mail Tracked 48. Most orders arrive within 2-3 business days.

Express Delivery: Delivered by Royal Mail Tracked 24 or DPD Next Day. Orders placed before 2pm are delivered the next business day.

We take great care in packaging your order to ensure products arrive in perfect condition:

• All peptides are shipped in temperature-stable packaging
• Vials are individually wrapped and protected
• Cold packs included when ambient temperatures are high
• Plain, unmarked outer packaging for complete discretion

We currently ship to select European countries. International orders typically arrive within 5-10 business days depending on destination and customs processing.

Important: International customers are responsible for any customs duties, taxes, or import fees that may apply. Please check your local regulations regarding the import of research peptides before ordering.

Due to the nature of our products and strict quality control requirements, we can only accept returns for:

• Damaged products (reported within 48 hours of delivery)
• Incorrect items received
• Products that fail to meet stated purity specifications

Please contact us immediately if you have any issues with your order. We're committed to resolving any problems quickly and fairly.